COVID-19 Public Notice
In line with Government guidance, we are pleased to re-open the wider shopping centre and welcome our shoppers back.
Our top priority is to provide a safe and secure shopping environment for our shoppers and retailers, and we are continually working alongside our retailers on-site to deliver this.
The full re-opening of the Hillstreet Centre will be gradual and not all our retailers will be open immediately. Those that are open may be operate with reduced opening hours.
OUR NEW SHOPPING EXPERIENCE
Some of our health and safety measures at the Hillstreet Centre include:
Implementing social distancing measures to ensure your safety with signage throughout the centre.
One way system – please walk on the left within the Shopping Centre and on the stairs.
Providing hand sanitising stations – Hand sanitisation stations are located around the centre; regular hand washing is essential to stop the spread.
Compulsory face covering – It is important that we all respect one another and remember that the reasons for not wearing a face covering may not always be visible.
Limiting the use of lift facilities to one person at a time or one household.
Individual stores will manage their own trading hours, phased entry process and socially distanced in-store experience.
A number of our retailers are limiting the handling of products and encouraging contactless payments where possible. Please check the social media channels and websites of our retailers for further details.
If you require any additional help whilst visiting please speak to a member of the Hillstreet Centre team. Alternatively, you can contact us in advance of your visit on 01642 211123.
We would like to thank our retailers who are all working extremely hard in very challenging and unprecedented circumstances to ensure visitors are able to access goods and services. We would appreciate your support in respecting Government’s advice to adhere to social distancing.
If you have any feedback or questions, please get in touch with the centre management team or fill in our online survey.
We look forward to welcoming you and your families back on the 12th April.